Privacy Policy

1. Information We Collect

We collect the following types of information to provide our gaming tournament services:

Personal Information

• Account Information: Name, email address, phone number, and date of birth (If required)
• Gaming Profile: Free Fire in-game nickname, player ID, and gaming statistics
• Payment Information: UPI details, transaction history, and payment method information
• Communication Data: Support tickets, chat history, and feedback you provide

Automatically Collected Information

• May be Device information (device type, operating system, browser)
• IP address and location data
• Usage patterns and gameplay statistics
• Cookies and tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

• Account Management: Creating and maintaining your Booyah Central account
• Tournament Services: Registering you for tournaments, verifying eligibility, and distributing prizes
• Payment Processing: Processing deposits, withdrawals, and prize distributions
• Customer Support: Responding to your queries and providing technical assistance
• Personalization: Customizing your experience and recommending tournaments
• Legal Compliance: Verifying identity and complying with Indian regulations

3. Data Protection & Security

We implement robust security measures to protect your personal information:

• Encryption: All sensitive data is encrypted using industry-standard SSL/TLS protocols
• Secure Storage: Data is stored on secure servers with restricted access
• Access Controls: Only authorized personnel can access personal information
• Regular Audits: We conduct security audits to identify and address vulnerabilities
• Data Retention: We retain your data only as long as necessary for service provision

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for account login and basic site functionality
• Performance Cookies: Help us understand how visitors use our platform
• Analytics Cookies: Track user behavior to improve our services
• Marketing Cookies: Used to personalize advertisements (with your consent)

You can manage or disable cookies through your browser settings. However, some features may not work properly without cookies.

5. Third-Party Services

We may share your information with trusted third parties:

• Payment Gateways: Razorpay, UPI providers for transaction processing
• Cloud Services: Firebase (Google) for authentication and database management
• Analytics Providers: For understanding platform usage and improvement
• Legal Authorities: When required by law or for fraud prevention

These third parties are obligated to maintain the confidentiality of your information and are restricted from using it for other purposes.

6. Your Rights

Under Indian data protection standards, you have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Data Portability: Request your data in a structured, machine-readable format
• Withdrawal of Consent: Withdraw consent for data processing at any time
• Grievance Redressal: File a complaint with relevant authorities

To exercise these rights, contact us at [email protected]

7. Data Retention

We retain your personal information:

• Active account data: As long as your account is active
• Transaction records: 7 years for legal and tax compliance
• Marketing data: Until you withdraw consent
• Server logs: 12 months for security purposes

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will promptly delete the information.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of Booyah Central after such changes constitutes acceptance of the new policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Instagram: @booyahcentral.in
• Support Hours: 10:00 AM - 06:00 PM (IST), Monday - Saturday